Kernel Panic
I have a 2 month-old new iMac (late 2013). A few weeks after I bought it I started getting the grey screen Kernel Panics. Sent it to an Apple authorized center and they replaced the motherboard and the HD. It came back but the Kernel Panics continued.
The shop is closed for the holidays, so I've been spending quite some time understanding the KP and trying to identify the culprit. I deleted a number of non-Apple software, but the KP remains. Of course, I've ran the Apple Hardware test and repaired all permissions. Also zapped the PRAM, but to no avail.
Can someone please help?
Thanks!!
_________________
The latest KP shows:
Kernel Extensions in backtrace:
com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7f8d050000->0xffffff7f8d07cfff
com.apple.iokit.AppleBCM5701Ethernet(3.6.9b9)[2FE95ABD-E6DF-364F-91C1-EA1237648 DDE]@0xffffff7f8d41e000->0xffffff7f8d456fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8d3a8000
dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b4)[C808009A-9D01-31FC-A01F-AA91DFF 6D348]@0xffffff7f8d410000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8c6ba000
dependency: com.apple.iokit.IOEthernetAVBController(1.0.3b3)[9F8C7A32-5DA7-3926-A6D2-9B2547 1519B6]@0xffffff7f8d417000
dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7f8d050000
And here's a copy of Etrecheck's report:
Hardware Information:
iMac (27-inch, Late 2013)
iMac - model: iMac14,2
1 3.2 GHz Intel Core i5 CPU: 4 cores
32 GB RAM
Video Information:
NVIDIA GeForce GT 755M - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 2:4:51
Disk Information:
APPLE HDD ST3000DM001 disk0 : (3 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
iMac (disk0s2) /: 2.2 TB (1.53 TB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
harman/kardon SoundSticks
HP Photosmart C5200 series
Logitech USB Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
[loaded] com.paragon.NTFS.trial.plist
[loaded] com.paragon.NTFS.upd.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.oracle.java.Helper-Tool.plist
[loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
[loaded] com.oracle.java.Java-Updater.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[loaded] ca.madefresh.BodegaAgent.plist
[failed] com.leadertech.PowerRegister.LGT2.c59807af95d106639fca8f10676ced62.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
None
3rd Party Preference Panes:
Flash Player
Java
Paragon NTFS for Mac ® OS X
Internet Plug-ins::
Google Earth Web Plug-in: Version: 5.1
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.2.3
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6
FolxNetscapePlugIn: Version: Unknown
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Silverlight: Version: 5.1.20913.0 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.7 - SDK 10.6
JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
npsf_uni: Version: sf 3.3.2.1
Bad Fonts:
None
Old applications:
Audacity: Version: 2.0.0.0 - SDK 10.4
/Users/Paulo/Desktop/Audacity/Audacity.app
AuthAssistant: Version: 1.0 - SDK 10.5
/Library/Application Support/iZotope/Nectar/AuthAssistant.app
MemServerUI: Version: 1.1 - SDK 10.5
/Library/Application Support/Native Instruments/Kontakt 5/kxm/MemServerUI.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
PianoMaestro: Version: PianoMaestro - SDK 10.5
/Applications/PianoMaestro/PianoMaestro.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solar App: Version: 1.0.40 - SDK 10.5
/Applications/Solar App.app
iSkysoft DVD Ripper: Version: 2.6.1 - SDK 10.5
/Users/Paulo/Desktop/iPod Video/iSkysoft DVD Ripper.app
iZotope Crash Reporter: Version: 1.0.6 - SDK 10.5
/Library/Application Support/iZotope/Crash Reporter/iZotope Crash Reporter.app
iZotope Updater: Version: 1.0.1 - SDK 10.5
/Library/Application Support/iZotope/Updater/iZotope Updater.app
iZotope Updater Dock: Version: 1.0.1 - SDK 10.5
/Library/Application Support/iZotope/Updater/iZotope Updater Dock.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
iMac: Disk size: 2 Disk used: 621.32 GB
Destinations:
TimeCapsule [Network] (Last used)
Total size: 929.19 GB
Total number of backups: (null)
Size of backup disk: Too small
Backup size 929.19 GB < (Disk used 621.32 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
1% EtreCheck
0% com.apple.WebKit.Networking
0% Safari
0% dpd
Top Processes by Memory:
164 MB mds_stores
164 MB steam
164 MB com.apple.IconServicesAgent
131 MB softwareupdated
131 MB WindowServer
Virtual Memory Statistics:
27.14 GB Free RAM
1.86 GB Active RAM
1.39 GB Inactive RAM
1.60 GB Wired RAM
432 MB Page-ins
0 B Page-outs
iMac (27-inch, Late 2013), OS X Mavericks (10.9.1)