HOW COME THIS WEBSITE ISNT WORKING I CANT GET TO RESET THE QUESTIONS PART I CANT UGH!!!!!

I cant reset my questions i think you need to fix the website because it's not working for me

iPhone 5, iOS 7.0.4

Posted on Jan 1, 2014 8:45 AM

Reply
1 reply

Jan 1, 2014 10:52 AM in response to DJFluffy1485

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple. The instructions on that page are correct. If you are referring to the reset link then, as it says on that page, it will only show if you have a rescue email address on your account :


Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.


From http://support.apple.com/kb/HT5665 :


If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset : http://support.apple.com/kb/HT5699

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HOW COME THIS WEBSITE ISNT WORKING I CANT GET TO RESET THE QUESTIONS PART I CANT UGH!!!!!

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