HOW COME THIS WEBSITE ISNT WORKING I CANT GET TO RESET THE QUESTIONS PART I CANT UGH!!!!!
I cant reset my questions i think you need to fix the website because it's not working for me
iPhone 5, iOS 7.0.4
I cant reset my questions i think you need to fix the website because it's not working for me
iPhone 5, iOS 7.0.4
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple. The instructions on that page are correct. If you are referring to the reset link then, as it says on that page, it will only show if you have a rescue email address on your account :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
From http://support.apple.com/kb/HT5665 :
- If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers (the steps half-way down that page should give you a reset link)
- If you have one security question and you know your Apple ID password
sign in to My Apple ID and select the Password and Security tab to reset your security question.
- If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset : http://support.apple.com/kb/HT5699
HOW COME THIS WEBSITE ISNT WORKING I CANT GET TO RESET THE QUESTIONS PART I CANT UGH!!!!!