My son has bought $200 some worth of iTunes stuff accidentally (he's 5). What can I do????

My son who is 5 has purchased accidentally $243 in games on my phone. What can I do???? Help.

iPhone 4, iOS 7

Posted on Jan 1, 2014 9:20 AM

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1 reply

Jan 1, 2014 10:38 AM in response to Geege22

All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com (iTunes Support should reply within, I think, about 24 hours).


To try and stop it happening again you can use Settings > General > Restrictions to turn off in-app purchases and you can require your passwor to be entered for every download (the default is a 15 minute period during which it doesn't need reentering).

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My son has bought $200 some worth of iTunes stuff accidentally (he's 5). What can I do????

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