GouldR

Level 1 (0 points)

Q: cannot access i cloud nor app store since mavericks update

Since mavericks update I cannot access i cloud nor the app store

iMac, iOS 7.0.4

Posted on Jan 1, 2014 9:44 AM

I have this question too

Q: cannot access i cloud nor app store since mavericks update

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by jeremy_v,

jeremy_v Jan 3, 2014 2:47 PM in response to GouldR
Community Specialists

Jan 3, 2014 2:47 PM in response to GouldR

Hi GouldR,

Thanks for visiting Apple Support Communities.

If you are having trouble logging into your iCloud account, the steps in this article may help:

iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988

If the issue persists, feel free to reply with more infomation about any error messages you receive when trying to log in.

Regards,

Jeremy
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by GouldR,

GouldR Jan 4, 2014 2:48 AM in response to jeremy_v
Level 1 (0 points)

Jan 4, 2014 2:48 AM in response to jeremy_v

Thanks, I eventually contacted Apple support on their cat line and they then telephoned me and resolved the problem. To be honest I am not sure how it was resolved but it tooke quite a long time.
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