any one know what it means when my i pod has a red circle with an x in the middle
it will not sync with my i tunes i cant update, reset or even see the ipod when i connect to my i tunes
iPod classic
Hi dmull1972,
Thanks for visiting Apple Support Communities.
If you see a red circle and X on your iPod screen, follow the steps below:
Restore iPod from Disk Mode
- Disconnect iPod from your computer.
- Manually put iPod into Disk Mode.
- Open the latest version of iTunes and connect iPod.
- Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
You can find this information here:
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
Regards,
Jeremy
my ipod has a red circle with and x in the middle and i cant get it to sync or reset
