wanda254
Level 1 (0 points)

Q: Ipad calendar alert sounds not working

My ipad 2 does not alert me on calendar events or email

Please help

iPad 2, iOS 7.0.3

Posted on Jan 1, 2014 10:48 AM

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wanda254

Q: Ipad calendar alert sounds not working

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  • Helpful answers

  • by jeremy_v,

    jeremy_v jeremy_v Jan 3, 2014 6:55 AM in response to wanda254
    Community Specialists
    Jan 3, 2014 6:55 AM in response to wanda254

    Hi wanda254,

     

    Thanks for visiting Apple Support Communities.

     

    You may want to first check the sound settings on your iPad using the information found here:

     

    iOS: Understanding sounds, ringtones, and alerts

    http://support.apple.com/kb/HT5800

     

    If your alert settings are correct but you still do not hear alert sounds, try these troubleshooting steps next:

    1. Verify that the volume is set to a level you would normally be able to hear.

    2. Ensure that there is nothing plugged in to the headset jack or the dock connector.

    3. If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.

    4. Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.

    5. If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.

    6. If the iPhone is paired with a Bluetooth headset or car kit:
    7. Restart the iPhone.

    8. If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.

    9. If the issue is not resolved after restoring the iPhone software, please contact Apple Support.

    You can find the articles with these steps here:

     

    iPhone: Hardware troubleshooting

    http://support.apple.com/kb/TS2802

     

    All the best,

     

    Jeremy