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iMac won't boot

My iMac refused to wake up when I turned it on yesterday morning. No prior symptoms (other than the maybe unrelated red and green squares reported in another thread) had appeared before this.


Here are the details:


System: October 2010 iMac, 2.8GHz, 27”, 4 GB RAM, 1Terabyte HD. OS version 10.8.5 Mountain Lion.


Symptoms: On power up the machine makes the normal startup sounds, it tries to boot (hard drive makes its usual noises), then what appears to be a debugger dump covers much of the screen. A few seconds later the machine reboots again and the cycle repeats.


The first line of the debugger information says:


Panic (cpu 1 caller: 0xffffff801271f15d): “jnl: transaction too big (83855024 )= 8388096 bytes, bufsize 4096, tr 0xffffff801e5e8f48 bp 0xffffff8086eb5990)\n”@/SourceCache/xnu/xnu-2050.48.12/bsd/vfs/vfs_journal.c:26 41


The rest of the debugger information includes addresses, OS information, etc.


Here is what I have tried so far:


- I removed all external devices (printers, scanner, USB external hard drives.


- I used Option key during boot to select the boot device. In each case, the system would try to boot from that device, but it would fail. Devices tried include the bootable installation CD, a bootable USB hard drive, and the system drive.


- Other things I tried:


Command – Option –P – R to reset parameter RAM (PRAM). This had no noticeable effect.


D key during bootup SHOULD run the Hardware Test, but it had no noticeable affect. The system continued to try to boot, reset, and then start over again.


Command – S does start the Single User Mode. This puts the system in the Terminal mode, where commands seem to work OK. I can view file directories, etc.


The check disk command /sbin/fsck –fy runs properly and reports that “The volume System Partition appears to be OK.”


Typing REBOOT in the Single User Mode causes the system to attempt to boot, but then it goes through the same repetitive error cycle again.



Any suggestions as to what might be wrong or how to diagnose this further? The nearest Apple store is 3 hours away, so dropping into the Genius Bar is not a viable solution. There is an independent store offering authorized Apple service 60 miles from here, but I shudder at the thought of dropping $$$ for a new logic board if this is something I can diagnose and fix myself.


I appreciate any suggestions or encouragement!

iMac, OS X Mountain Lion (10.8.5)

Posted on Jan 1, 2014 3:17 PM

Reply
3 replies

Jan 1, 2014 3:20 PM in response to dgd2000

Try:


Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion


Boot to the Recovery HD:


Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


Repair


When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.



Reinstall Mountain Lion or Mavericks


OS X Mavericks- Reinstall OS X

OS X Mountain Lion- Reinstall OS X


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is

three times faster than wireless.

Jan 1, 2014 3:45 PM in response to Kappy

Thanks for your suggestion, Kappy, but I already tried that. As I said, the system will not boot from the internal hard drive (including the recovery drive) or any other bootable drive or cd. The Command - R approach is not recognized either, it simply continues in the endless boot/reset/start over loop when I enter Command-R on boot up.

iMac won't boot

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