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complications resolving forgotten administrator password...

Hi. I have an imac 10.5.8 which been in storage for a year or so. Unfortunately I have forgotten the administrator password. I have spent most of the day in forums but am still unable to resolve the issue. I would like to either use terminal to set up a new administrator account, or preferably to use the startup disc to reset my password.


I am not able to reboot in single user mode. I must have set up firmware protection when i got the imac years ago. (I cant fix this without the administrator password.)


...so I can't open terminal or the start up disc from the login screen.


I have tried opening terminal from the guest account (the only account I can get into) and using these instructions:

https://discussions.apple.com/thread/3506318

but terminal tells me that I do not have permission to do this.


I have tried numerous times to open the reset password application in the Utilities folder in the startup disc from within the guest account, but everytime it quits unexpectedly.


At a loss as to what to do. Would appreciate any help!

Thanks.

iMac, Mac OS X (10.5.8)

Posted on Jan 1, 2014 4:48 PM

Reply
1 reply

Jan 2, 2014 11:37 AM in response to SP_NZ

Maybe your are getting the firmware password? Do you see this image?

User uploaded file


http://support.apple.com/kb/HT1352

http://reviews.cnet.com/8301-13727_7-57521667-263/use-the-calculator-to-reveal-a -macs-firmware-password/

Remove one memory stick. Then do as BD suggests.

BDAqua reminds me:
Then, the PRAM must be reset 3 times. (Command + Option + p + r).
http://www.securemac.com/openfirmwarepasswordprotection.php

complications resolving forgotten administrator password...

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