HT201659: Use Restrictions in iTunes on your Mac or PC

Learn about Use Restrictions in iTunes on your Mac or PC
Brian0815

Q: My iTunes charge me a lot that I didn't purchased ..how can you help me upon this matter..

How can you erase all that iTunes charges that we did not purchased?my wife cut her credit cards and report to our bank what happened?can you please help us to resolve this issue.....

iPad 2, iOS 7.0.4

Posted on Jan 1, 2014 5:45 PM

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Q: My iTunes charge me a lot that I didn't purchased ..how can you help me upon this matter..

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 2, 2014 2:11 AM in response to Brian0815
    Level 10 (134,205 points)
    iTunes
    Jan 2, 2014 2:11 AM in response to Brian0815

    You've checked the purchase history on your account and you didn't have any pre-orders that have been released nor have any auto-renewing subscriptions ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchasesIf neither you nor anybody who

     

    If you didn't make the purchases, and nobody else has access to your account nor devices and may have done so, then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption