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All replies
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Helpful answers
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Jan 2, 2014 8:04 AM in response to John H. Grahamby Tom Gewecke,You're not talking to Apple here, just other users like yourself. Use the contacts listed at the bottom of the FAQ:
http://www.apple.com/itunes/working-itunes/sell-content/books/book-faq.html
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Jan 3, 2014 8:05 PM in response to John H. Grahamby vinnyvg,Have you resolved this problem?
You can try bypassing iBooks Author Publish - if you are sure you have the correct exported final version of your book, open iTunes Producer and use the same ID as the iBA "Publish" version, then follow the normal steps.
It really should not make a difference, but sometimes iBooks Authours "Publish" function can advise errors that are none existant.
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Jan 24, 2014 7:46 PM in response to John H. Grahamby marchthefirst,Hi John,
Please be aware that you are not talking directly to Apple; this is a place where regular Apple product users discuss and help each other.
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Jan 24, 2014 7:56 PM in response to marchthefirstby vinnyvg,Three weeks o since the op came on to the group with a problem... then does not bother to come back and offer a thanks for the help,suggestions or advise the outcome - which can be information which helps others.