Hi, I bought my parents Apple TV yesterday and tried to install it on their Samsung tv.
It seemed to work fine until I went to play the movies we have previewed and rented, and then I got the hdcp error message
Could tie the resolution on the tv? It is a Samsung la32b450c4m. Resolution 1366 x 768. About three years old.
It does have an hdmi connection and I was able to sign in and preview movies etc, just not play once downloaded.
Any ideas?
Apple TV
Not exactly the fault of your TV. The HDMI/HDCP standard is too vauge and leaves a lot of undefined details that differnent venders to setup differently. There have been a few reports of HDCP error messages and they do all seem to be with Samsung TV's. Is your ATV connected directly to the TV or to another device and then to the TV?
Many tha is Brian. It is connected directly to the TV. We have managed to get it going on a second tv, which is also a Samsung. Thanks for the thread link too
This HDPC thind is a pain in the butt and so I'm going to post in most forums my fix.
Came home from work my computer was at login and when I logged in playing up and had difficulty signing in and restarting.
Now hang on a minute cant be my mnonitiorFound out later my son had blown a sandwich maker up a cheap peice of ***** my wife had bought and blown the circuit breakers on the house power so similar to blackout. Not that this caused the HDPC problem but led to it I am assuming.
So did all the forums etc etc did the rounds trying to find a fix to this sudden inability to play any movies TV shows or music through iTunes.
Now hang on a minute it cant be my Samsung monitor because Ive been wacthing these movies etc through it before ? Cant be the bluetooth speaker because alert sounds are coming through.
Can't be the TV because they've all worked before through ATV OK so found a piec on System Management Rest difficult with a Mac MIni and bluetooth keyboard and Trackpad but found the way to do that.
Didn't fix the problem but, I came across a piece in some small forum re iTunes being the culprit and it made some sense to me as I could still play this content through Quicktime, yes it wouyld all play on Quicktime.
So Deleted backed up my iTune Library , not hard it's on an external drive just ejected that then proceeded to delete everything iTunes from my cmachine everythjing I could find prefs etc in every library all out.
Did a complete clean install of iTunes latest vers mounted the exeternal drive with my iTunes media folder on it told iTunes where it's media folder was and hey bingo everything plays again no probs.
So Thats how I stopped the dreaded HDPC problem for me.
1. Check the stuff plays on Quicktime on your monitor if it does this then it's a big bet iTunes is the culpret.
2. If you suspect iTunes and not the monitor/s then do a complete delete after backing up content and a clean instal of iTunes
3. Restart your computer all should be good
A calssic symptom if everything was working OK before and no HDPC probs occured points to software as iTunes not your monitors or cables.
Is my tv the problem for hdcp error message
