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my macbook pro is having frequent kernel panic in the past 2-3 days. How to solve this?

i have been using a macook pro for the past 1 year. After updating it to os x 10.9, it freezes and restarts after using it for some time. i think this is a kernal panic. i have tried every possible solution but it had no effect. These restarts are intermittent. So, if any one has any solution, plz help me

this is a crash report


Thu Jan 2 12:04:33 2014

panic(cpu 3 caller 0xffffff80010dc19e): Kernel trap at 0x0000000000000000, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x00000000035a0000, CR4: 0x00000000001606e0

RAX: 0xffffff801396c000, RBX: 0xffffff7f81a13150, RCX: 0x0000000000000007, RDX: 0x0000000000000000

RSP: 0xffffff8080a93b28, RBP: 0xffffff8080a93b60, RSI: 0x00000000e0000010, RDI: 0xffffff8013963900

R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff8080a93be0, R11: 0x0000000094bb2f00

R12: 0xffffff800e80dd80, R13: 0x00000000e0000010, R14: 0x0000000000000007, R15: 0xffffff800f32b600

RFL: 0x0000000000010286, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x3


Backtrace (CPU 3), Frame : Return Address

0xffffff8080a937b0 : 0xffffff8001022f69

0xffffff8080a93830 : 0xffffff80010dc19e

0xffffff8080a93a00 : 0xffffff80010f3606

0xffffff8080a93a20 : 0x0

0xffffff8080a93b60 : 0xffffff800148f48a

0xffffff8080a93bc0 : 0xffffff800148f7a3

0xffffff8080a93be0 : 0xffffff800148a969

0xffffff8080a93c20 : 0xffffff800148f5f2

0xffffff8080a93c50 : 0xffffff800148f769

0xffffff8080a93c90 : 0xffffff80014912c2

0xffffff8080a93ce0 : 0xffffff80014ac9ae

0xffffff8080a93d20 : 0xffffff80014909bf

0xffffff8080a93da0 : 0xffffff8001490477

0xffffff8080a93de0 : 0xffffff800149020a

0xffffff8080a93e40 : 0xffffff80014917dc

0xffffff8080a93e50 : 0xffffff7f819a472a

0xffffff8080a93e70 : 0xffffff7f81ccfb46

0xffffff8080a93eb0 : 0xffffff7f81cd00b8

0xffffff8080a93f00 : 0xffffff7f81ccec42

0xffffff8080a93f20 : 0xffffff800104a15a

0xffffff8080a93fb0 : 0xffffff80010d6aa7

Kernel Extensions in backtrace:

com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7f81990000->0xffffff7f819eefff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f816ba000

com.apple.driver.AppleUSBHub(650.4.4)[1229941E-4CB9-3F57-B0A6-4A0AD595025D]@0xf fffff7f81cc3000->0xffffff7f81cd9fff

dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7f81990000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

13B42


Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000000e00000

Kernel text base: 0xffffff8001000000

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)


System uptime in nanoseconds: 900773951101

last loaded kext at 443743562154: com.apple.nke.ppp 1.9 (addr 0xffffff7f82eb0000, size 49152)

last unloaded kext at 377573981323: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f82eb0000, size 57344)

loaded kexts:

com.ZTE.driver.ModemDriverMac 1.0.2d1

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.14.11

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 2.5.3fc1

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleMikeyDriver 2.5.3fc1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleIntelHD4000Graphics 8.1.8

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleIntelFramebufferCapri 8.1.8

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleIRController 325.7

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.AppleSDXC 1.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.driver.AppleUSBEHCI 650.4.1

com.apple.driver.AppleUSBXHCI 650.4.3

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.nke.ppp 1.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.5.3fc1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.iokit.IOSurface 91

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.5.3fc1

com.apple.iokit.IOHDAFamily 2.5.3fc1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOAcceleratorFamily2 98.7.1

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.AppleUSBMultitouch 240.6

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IO80211Family 600.34

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports

Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-8A8

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.1)

Posted on Jan 1, 2014 10:49 PM

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Question marked as Best reply

Posted on Jan 2, 2014 5:05 AM

I notice you have a ZTE modem driver listed. It's possible that driver is not compatible with Mavericks. You might try either updating it or temporarily removing it to see if that solves your problem.

1 reply

my macbook pro is having frequent kernel panic in the past 2-3 days. How to solve this?

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