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MacKeeper keeps popping up when I try to use google. Do I have a virus?

Is MacKeeper a virus? Anytime I try to access my gmail, or google anything this MacKeeper ad pops up, and blocks me from using google. How do I get rid of this?

MacBook, Mac OS X (10.5.8)

Posted on Jan 2, 2014 1:16 AM

Reply
6 replies

Jan 2, 2014 1:20 AM in response to DesiNF

DesiNF wrote:


Is MacKeeper a virus?



No... But it is Crapware that is to be Avoided at all costs.


In General 3rd Party AV Software is Not Required as Mac OS X tends to look after itself.


Read Here > https://discussions.apple.com/thread/4545776?tstart=0


See Here > Antivirus Discussion



The Safe Mac > http://www.thesafemac.com/mmg/


Also have a look at this Informative Discussion (June 2013 )


https://discussions.apple.com/thread/5104047?answerId=22247724022#22247724022

Jan 2, 2014 10:43 AM in response to BDAqua

It redirects me to MacKeeper. I can access Pinterest, Facebook, Twitter, and Gmail (only if I pull up gmail through my history.) Any time I try to 'google' something, it takes me only to MacKeeper. I can't access google homepage, or search anything online. From any of the above pages, if I try to click on a link from that page, it takes me only to MacKeeper. I've gone through applications, found mackeeper, moved it to my trash, securly emptied my trash, and still this keeps happening. HELP! How do I get my computer back?

Jan 2, 2014 11:24 AM in response to DesiNF

Ah, so you already installed it!?


You really really need to uninstall it, but maybe not using their uninstaller.


Klaus1's great post on MacKeeper...


https://discussions.apple.com/docs/DOC-3027#comment-2156


More...


https://discussions.apple.com/thread/3208670?answerId=15732233022#15732233022


https://discussions.apple.com/thread/2779849?start=0&tstart=0


http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/


We need to search out zeobit files...


Find Any File...


http://apps.tempel.org/FindAnyFile/


Hold Option or alt key when selecting Find to Find All.


Find all for Name contains: zeobit to start with.

Jan 2, 2014 4:33 PM in response to DesiNF

When you post in several threads on the same topic, and did not originate the thread, you can't tell exactly when someone has posted a suggestion to the issue as described. Where I replied to one you'd posted in, a tiny message noted the topic had branched into a new discussion... but I could not follow the link given.


Here's what I already posted...

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Jan 2, 2014 3:18 PM (in response to DesiNF)



Do you have the mackeeper version prior to 2012 year as described in the uninstall instructions? If so there may also be files in places that would need to be manually removed. A folder in library for mackeeper, for example, esp if mackeeper was installed in a mac with timemachine backup.


But if you have the 2012 or latest version, the uninstall should be fairly straightforward:

http://help.mackeeper.zeobit.com/Manual/GettingStarted/UninstallingMacKeeper.htm l


For older versions, the second section here where it says older, note TimeMachine:

http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/


What mac operating system version and backups do you have? If this was installed and then saved into a backup, there are things to consider before it will be really all gone. The instructions are extensive enough to fill a few pages, so you have to see them in their context & in their pages online. Do you have a different browser than the one you've had issue with? How about a different user account and set up a Firefox, etc web browser?


IF the other issue still remains in which you said you couldn't get a link to these pages to work... And if you put the item from Applications into Trash, and emptied it, does it go away after you restart the computer? The applehelpwriter page has a pile of places to look for bits of this notorious bugware.


Good luck & happy computing! 🙂

{edited 2x}

++ -- ++ -- ++


PS: So there is another possible answer. Pretend you have not looked into all the Libraries, etc for the bits suggested in the second page link above.

MacKeeper keeps popping up when I try to use google. Do I have a virus?

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