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Billy_9893

Q: cant see the device on find my iphone

cant see the device on find my iphone.

please help.

Posted on Jan 2, 2014 8:03 AM

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Q: cant see the device on find my iphone

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 2, 2014 8:06 AM in response to Billy_9893
    Level 10 (104,521 points)
    Apple TV
    Jan 2, 2014 8:06 AM in response to Billy_9893

    Welcome to the Apple Community Billy

     

    You can only locate, lock or erase your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.

     

    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.