Why isn't my ipod nano showing up as a device in itunes?

My ipod nano does not show up under devices in itunes;

therefore, I can't download the Audible.com app.

iPod nano

Posted on Jan 2, 2014 8:55 AM

Reply
2 replies

Jan 2, 2014 6:03 PM in response to KatieBay

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.

2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.

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Why isn't my ipod nano showing up as a device in itunes?

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