Wifi shows connection but not connecting to cloud

Question

Ipad on WiFi does not connect to iCloud. The Wifi indicator shows all bars. What could the problem be?

Are there Wifi systems that do not support iPads?

iPad, iOS 7.0.3

Posted on Jan 2, 2014 9:56 AM

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Answer 1

Community Specialist

Hi sotiriafrombeechhurst,

Thanks for visiting Apple Support Communities.

If you cannot connect to iCloud, first make sure you are connected to the internet. For example, open Safari and try browsing a web page.

If you are not connected to the internet but are connected to a Wi-Fi network, see this article for steps that can help:

iOS: Troubleshooting Wi-Fi networks and connections

If you are connected to the internet, and the issue seems to be isolated to iCloud, start with the troubleshooting steps found here:

iCloud: Account troubleshooting

http://support.apple.com/kb/TS3988

All the best,

Jeremy

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