sotiriafrombeechhurst

Q: Wifi shows connection but not connecting to cloud

Ipad on WiFi does not connect to iCloud. The Wifi indicator shows all bars. What could the problem be?

Are there Wifi systems that do not support iPads?

iPad, iOS 7.0.3

Posted on Jan 2, 2014 9:56 AM

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Q: Wifi shows connection but not connecting to cloud

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  • by jeremy_v,

    jeremy_v jeremy_v Jan 4, 2014 1:39 PM in response to sotiriafrombeechhurst
    Community Specialists
    Jan 4, 2014 1:39 PM in response to sotiriafrombeechhurst

    Hi sotiriafrombeechhurst,

     

    Thanks for visiting Apple Support Communities.

     

    If you cannot connect to iCloud, first make sure you are connected to the internet. For example, open Safari and try browsing a web page.

     

    If you are not connected to the internet but are connected to a Wi-Fi network, see this article for steps that can help:

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/ts1398

     

    If you are connected to the internet, and the issue seems to be isolated to iCloud, start with the troubleshooting steps found here:

     

    iCloud: Account troubleshooting

    http://support.apple.com/kb/TS3988

     

    All the best,

     

    Jeremy