This is my first time posting, can someone help me? I have the Mavericks installer app on my imac and can't install it on the hard drive. I have my antivirus off. Here are 2 screen shots of the install screen and disk utilty screen.
iMac (21.5-inch Mid 2010), Mac OS X (10.6.8)
Try restarting in safe mode (restart, hold down the shift key until you see the apple logo), and then see if the installer will run.
What iMac do you have? Do option-apple menu > system information and tell us what it says for model identifier.
Model Identifier: iMac11,2
I restarted in safe mode and made sure my Norton antivirus was disabled. It still wouldn't let me install to my hard drive.
Remove Norton, don't just disable it, while it's gone take the opportunity to never replace it.
That partition scheme looks weird. What's taking up the unused space? Did you have Boot Camp formerly and removed it? I'm curious about the bubble that's selecting the invisible partition.
Also, on the first screen can't you just click on the "Gary's iMac HD" and install?
Looks like a standard single OSX partition with a GUID partition table, about 60% used, why does it look weird to you?
I have boot camp assistant in utilities folder but never used it. When I click on my drive in that first screen it does what it shows. I know that's weird that the bubble pops up next to the drive. I've forgotten how the drive comes set up from the factory. I even did a verify of the disk beforehand and used disk utility (restore tab) to copy my hard drive onto an external hard drive then I disconnected it from computer before trying to install mavericks.
Completely uninstalled Norton and it didn't work.
How did you uninstall it, per the developer instructions, or throw it in the trash?
Download Etrecheck, run it, post the output here.
Through the symantecs folder in application folder where it has an unistall program.
Ah, that should work, and you rebooted after the removal was complete?
Please run Etrecheck and post the info here.
Hardware Information:
iMac (21.5-inch, Mid 2010)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2 cores
4 GB RAM
Video Information:
ATI Radeon HD 4670 - VRAM: 256 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:20:6
Disk Information:
ST3500418AS disk0 : (465.76 GB)
(null) (disk0s1) <not mounted>: 200 MB
Gary's iMac HD (disk0s2) /: 465.44 GB (205.45 GB free)
HL-DT-STDVDRW GA32N
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.digidesign.iokit.DigiDal (8.0.5f2)
com.paceap.kext.pacesupport.snowleopard (5.7.2)
Startup Items:
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
HP IO: Path: /Library/StartupItems/HP IO
PACESupport: Path: /Library/StartupItems/PACESupport
Problem System Launch Daemons:
[not loaded] org.samba.winbindd.plist 3rd-Party support link
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist 3rd-Party support link
[loaded] com.paragon.NTFS.auth.plist 3rd-Party support link
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.bombich.ccc.plist 3rd-Party support link
[loaded] com.digidesign.elevenrack.helper.plist 3rd-Party support link
[loaded] com.digidesign.fwfamily.helper.plist 3rd-Party support link
[loaded] com.google.keystone.daemon.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[loaded] PACESupport.plist 3rd-Party support link
Launch Agents:
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.seagate.SeagateStorageGauge.plist 3rd-Party support link
[loaded] net.culater.SIMBL.Agent.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.akamai.single-user-client.plist 3rd-Party support link
[loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
[loaded] com.spotify.webhelper.plist 3rd-Party support link
[loaded] com.yahoo.YahooContactSyncAgent.plist 3rd-Party support link
User Login Items:
fuspredownloader
Internet Plug-ins:
o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
RealPlayer Plugin: Version: (null) 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.6.6
googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 3rd-Party support link
Scorch: Version: 6.0.2 3rd-Party support link
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
3rd Party Preference Panes:
Akamai NetSession Preferences 3rd-Party support link
Digidesign Eleven Rack 3rd-Party support link
DigidesignMbox2 3rd-Party support link
Digidesign Mbox 2 Pro 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Paragon NTFS for Mac ® OS X 3rd-Party support link
Bad Fonts:
None
Old Applications:
None
Time Machine:
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU:
2% EtreCheck
1% WindowServer
0% ps
0% WebProcess
0% coreservicesd
Top Processes by Memory:
238 MB WebProcess
209 MB Safari
61 MB Finder
53 MB WindowServer
53 MB EtreCheck
Virtual Memory Information:
2.40 GB Free RAM
871 MB Active RAM
398 MB Inactive RAM
372 MB Wired RAM
184 MB Page-ins
0 B Page-outs
I suggest losing SIMBL and Paragon (Paragon can be put back later)
Then try again.
what is simbl and where is it?
It's usually part of some other package, there is a link in the report, start there.
Can't Install Mavericks
