HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

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Tkfarm

Level 1 (0 points)

Q: My visual voice mail is not working. As soon as I touch the voice mail it dials it instead of displaying the visual messages.

My visual voice mail is not working, is there something not turned on?

iPhone 5, iOS 7.0.4

Posted on Jan 2, 2014 12:53 PM

I have this question too

Q: My visual voice mail is not working. As soon as I touch the voice mail it dials it instead of displaying the visual messages.

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by FoxFifth,

FoxFifth Jan 2, 2014 4:26 PM in response to Tkfarm
Level 7 (27,252 points)

iPhone

Jan 2, 2014 4:26 PM in response to Tkfarm
The following from Apple Support has troubleshooting for voicemail problems including
When tapping the Voicemail button, iPhone calls voicemail instead of displaying the Visual Voicemail list

http://support.apple.com/kb/TS4430
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