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MamaBear70

Q: Please help me plugged in my new shuffle. Nothing happens.

Hi

 

Please help!

 

I have just purchased a shuffle for my son - his first Apple product. Have installed itunes, and then plugged in the shuffle and NOTHING HAPPENS.

 

Having read the forums I have:

 

  • let the shuffle charge - now fully charged
  • tried disconnecting and reconnecting the shuffle to the usb port SEVERAL TIMES
  • switched the shuffle off and on SEVERAL TIMES
  • held down the play button for 15 seconds SEVERAL TIMES
  • re-installed iTunes
  • logged out and back in to my iTunes account
  • accessed View My Account - Managed Devices is not an option anywhere on this page
  • have another laptop to with a different apple account which we use for a nano, classic, iphone and ipad - never had this problem before!

 

I'm ready to throw the thing out of the window after 4 hours so any advice would be very gratefully received......

iPod shuffle, Windows 7

Posted on Jan 2, 2014 12:55 PM

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