I cannot connect to wifi. The button to slide is gray and will not move.

I cannot connect to wifi with my iphone 4s. The button to slide is gray and will not move. I cannot reset my phone because it won't accept what I think is my passcode. I have also heard that resetting the button does no good.

iPhone 4S, iOS 7.0.4

Posted on Jan 2, 2014 1:30 PM

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1 reply

Jan 4, 2014 2:52 PM in response to five2many

Hello five2many,


Thank you for asking your question! It sounds like there are 2 issues going on at the moment. First to address the Passcode Lock issue, you should be able to use this article to reset that:

iOS: Forgotten passcode or device disabled after entering wrong passcode

http://support.apple.com/kb/ht1212


Also, it sounds like the Wi-Fi button is grayed out in your iPhone settings. Try out the troubleshooting steps in this article:

iOS: Wi-Fi settings grayed out or dim

http://support.apple.com/kb/ts1559


Thank you for using Apple Support Communities.

All the very best,

Sterling

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I cannot connect to wifi. The button to slide is gray and will not move.

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