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dmc-cgy

Q: Facetime?

My Ipad is stuck on facetime asking me for my password - I do NOT have an account

set up with Facetime & can't get out of this screen now.

iPad

Posted on Jan 2, 2014 2:44 PM

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Q: Facetime?

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  • Helpful answers

  • by sberman,

    sberman sberman Jan 2, 2014 2:59 PM in response to dmc-cgy
    Level 8 (40,861 points)
    Jan 2, 2014 2:59 PM in response to dmc-cgy

    Reset your iPad.  Hold the on/off and home buttons together for about 10 seconds till the Apple logo appears.

  • by dmc-cgy,

    dmc-cgy dmc-cgy Jan 2, 2014 3:09 PM in response to sberman
    Level 1 (0 points)
    Jan 2, 2014 3:09 PM in response to sberman

    No, sorry - did not work at all. Soon as I get to the main screen after using my Ipad pasword the
    FaceTime sign in box comes up and hitting "cancel"
    does nothing. If I enter my apple password in the box it tells me the password isn't right.

  • by sberman,

    sberman sberman Jan 2, 2014 8:49 PM in response to dmc-cgy
    Level 8 (40,861 points)
    Jan 2, 2014 8:49 PM in response to dmc-cgy

    If you are sure it is the FaceTime app that is asking you for the password, quit FaceTime as fol

     

    Double click the home button.  Find the FaceTime icon toward the bottom of the screen.  Swipe the image that appears above it up toward the top of the screen.  Then single click the home button.