How to fix my apple account?
So ive had an apple account for a few years now. And just recently i got an ipod shuffle and i was trying to download my music and it said that my apple id has been disabled. what can i do to fix it?
iPod shuffle
User profile for user:
sheila_m.
User level:
Community Specialist
Hello Maddy,
Congratulations on your new iPod shuffle! I am sure you are eager to use it, but it sounds like you are getting a message that your Apple ID has been disabled.
First, I recommend reviewing the following article for steps in resetting and updating your password to gain access to your account:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
If you are not able to gain access to your account after following the steps in that article, I recommend using the following link for additional assistance in accessing your Apple ID:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.