HT204439: Use iTunes Match on your computer, iPhone, iPad, or iPod touch

Learn about Use iTunes Match on your computer, iPhone, iPad, or iPod touch

1jim1football

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Q: Music will not appear on my devices using iTunes Match?

I purchased iTunes Match 2 days ago and the music from my itunes appeared to be in my music on my ipad 2 and iPhone 4S no problem. I then added more music to itunes on computer and updated the iTunes Match. These new songs did not appear to go the iTunes Match on my devices so I turned iTunes Match off and on again on devices in the hope it would update. However, I now have none of my music on any of my devices. I'm lost as to why and what to do. Please help?

iPad 2 Wi-Fi, iOS 7.0.4

Posted on Jan 2, 2014 3:03 PM

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Q: Music will not appear on my devices using iTunes Match?

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by sheila_m.,

sheila_m. Jan 4, 2014 2:02 PM in response to 1jim1football
Community Specialists

Jan 4, 2014 2:02 PM in response to 1jim1football

Hello Jim,

Thank you for the details of the issue you are experiencing with iTunes Match on your iPhone and iPad. I found an article with some steps you can take when you're not able to play songs using iTunes Match.

I recommend reviewing the full section titled "If you are unable to download a song, play a song, or access songs from iTunes Match":

iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054

Thank you for using Apple Support Communities.

Best,
Sheila M.
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HT204439: Use iTunes Match on your computer, iPhone, iPad, or iPod touch

Q: Music will not appear on my devices using iTunes Match?

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by sheila_m.,

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