Music will not appear on my devices using iTunes Match?

Question

Music will not appear on my devices using iTunes Match?

I purchased iTunes Match 2 days ago and the music from my itunes appeared to be in my music on my ipad 2 and iPhone 4S no problem. I then added more music to itunes on computer and updated the iTunes Match. These new songs did not appear to go the iTunes Match on my devices so I turned iTunes Match off and on again on devices in the hope it would update. However, I now have none of my music on any of my devices. I'm lost as to why and what to do. Please help?

iPad 2 Wi-Fi, iOS 7.0.4

Posted on Jan 2, 2014 3:03 PM

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Answer 1

sheila_m.

Community Specialist

Jan 4, 2014 2:02 PM in response to 1jim1football

Hello Jim,

Thank you for the details of the issue you are experiencing with iTunes Match on your iPhone and iPad. I found an article with some steps you can take when you're not able to play songs using iTunes Match.

I recommend reviewing the full section titled "If you are unable to download a song, play a song, or access songs from iTunes Match":

iTunes Store: Troubleshooting iTunes Match

http://support.apple.com/kb/ts4054

Thank you for using Apple Support Communities.

Best,

Sheila M.

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