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When I hit the e-mail icon on iPad air I always get "cannot connect to server".

However, in a couple of seconds the e-mails load up just fine. It seems as though the iPad is not waiting long enough for the server before giving the "cannot connect" message. Is there a fix for this?

iPad, iOS 7

Posted on Jan 2, 2014 4:19 PM

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Question marked as Best reply

Posted on Jan 2, 2014 7:19 PM

iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899


Can’t Send Emails on iPad – Troubleshooting Steps

http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/


Setting up and troubleshooting Mail

http://www.apple.com/support/ipad/assistant/mail/


Using a POP account with multiple devices

http://support.apple.com/kb/ht3228


iOS: Adding an email account

http://support.apple.com/kb/HT4810


iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account

http://support.apple.com/kb/ht1694


Server does not allow relaying email error, fix

http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/


Why Does My iPad Say "Cannot Connect to Server"?

http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html


How to Sync Contacts with Your iPad Using iTunes

http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html


iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password

http://support.apple.com/kb/ts2621


The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.

MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8


iPad Mail

http://www.apple.com/support/ipad/mail/


Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.

http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/


Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)


Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.



 Cheers, Tom 😉

1 reply
Question marked as Best reply

Jan 2, 2014 7:19 PM in response to Armed1

iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899


Can’t Send Emails on iPad – Troubleshooting Steps

http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/


Setting up and troubleshooting Mail

http://www.apple.com/support/ipad/assistant/mail/


Using a POP account with multiple devices

http://support.apple.com/kb/ht3228


iOS: Adding an email account

http://support.apple.com/kb/HT4810


iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account

http://support.apple.com/kb/ht1694


Server does not allow relaying email error, fix

http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/


Why Does My iPad Say "Cannot Connect to Server"?

http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html


How to Sync Contacts with Your iPad Using iTunes

http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html


iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password

http://support.apple.com/kb/ts2621


The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.

MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8


iPad Mail

http://www.apple.com/support/ipad/mail/


Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.

http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/


Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)


Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.



 Cheers, Tom 😉

When I hit the e-mail icon on iPad air I always get "cannot connect to server".

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