I bought an iPod Touch 5. It's iCloud-locked and I can't contact owner. How do I unlock it?

What if the previous owner is not available? I am 100% sure it is not a stolen device. My company purchased it for one of our reps - we have receipts, but it does not show the specific serial #. The rep quit & left the iPod, but didn't erase their info so it's locked. I have absolutely no way of contacting this person & now I'm stuck. Is there anything at all I can do to unlock it so I don't have to throw it away?

What if the previous owner is not available? I am 100% sure it is not a stolen device.

Doesn't matter if it's stolen, lost or passed on between friends.

If you don't know the password to the previous owner's Apple ID, you can submit the original proof of ownership to Apple for consideration. They may unlock it.

No way to defeat Activation Lock.

NO one or NO procedures to defeat this feature.

Apple WILL NOT help anyone to defeat Activation Lock on any iDevice

Without the original owner's Apple info, that iPod Touch is a electronic drink coaster.

No. Apple will not / can not assist you with this.

Digitalography wrote:

... If i call Apple, can they unlock it remotely?

The Apple ID and Password that was Originally used to Activate the iDevice is required.

If you cannot get this information from the seller

Removing a device from a previous owner’s account

you need to return the Device for a refund, as you will not be able to re-activate it.

If you have the original purchase receipts, Apple may be able to unlock the device. However, they cannot do it remotely. Set up an appointment at the Genius bar of your local Apple store.