Can't find Canon MX452 as AirPrint printer

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Level 1

89 points

Can't find Canon MX452 as AirPrint printer

I'm just got a new iPad Air w/ WiFi and a Canon MX452 printer/scanner/fax for my mother-in-law over the holidays. Now I have to set them up. This is my first foray into AirPrint as my own printer is not "AirPrint-compatible" so I haven't bothered trying it out at home. I've read through the AirPrint Basics, read some support articles on the Canon site and even watched some YouTube videos. But nothing I do seems to cause the printer to show up in the "Find Printer" dialog box. The big thing I'm wondering about is the network I'm connecting to. The M-I-L lives in a retirement facility that has a WAN covering the entire facility. So, that is the only network available to connect to. I've configured the Canon to connect to that network and it appears to do so successfully but, in looking at some of huge other Menu options on the LED of the printer, there are some selections about single or multiple access points, selection of MAC addresses, and leaving WPS active or inactive that I don't seem to see much guidance on in the Canon user's manual.

Any suggestions? Any idea if AirPrint works on this big of a network?

Thanks, Norm

Posted on Jan 2, 2014 7:03 PM

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Answer 1

error1st

Level 1

0 points

Jan 8, 2014 5:01 PM in response to Norm Shea

Have you wirelessly connected it to a computer yet? Or is this issue just on an idevice?

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Answer 2

deggie

Level 10

167,537 points

Jan 8, 2014 5:04 PM in response to Norm Shea

The network router will need to support Bonjour packets in order to work. You should not need to change any of the default settings. The iDevices will have to be connected to the same network as the printer.

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Answer 3

Norm Shea Author

Level 1

89 points

Jan 8, 2014 11:48 PM in response to Norm Shea

An update on the issue. After talking with the company that manages the network for the facility, for security reasons (and I can appreciate this), all devices on the network are hidden (otherwise everyone would be able to see all the computers and printers on the network and that I'm sure would become confusing). This meant that once the Canon printer became a device on the network, I was unable to see it in AirPrint. So, I purchased a Airport Express and created anther "mini network" in the M-I-L's unit. I connected the iPad and the Canon printer to that network and, once I did that, everything with AirPrint worked fine; the printer immediately showed up in the "Find Printer" dialog box. It's not the most elegant solution but, having needed to get things completed in the limited time I was there (850 miles from home), at least a solution.

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