1 Reply Latest reply: Jan 2, 2014 9:56 PM by KarlaK095
KarlaK095 Level 1 (0 points)

I just recieved this ipod touch 5th gen (Product) red with custom engraving around December, 12 2013 as a treat to myself. The ipod was working wonderfully. I loved my new ipod. I never dropped it and it's been tied to me around the house. However, when I set my ipod on my bed to answer a text I went to use it and the screen is not turning on.


I've tried

  • Plugging it in the charger and waited for a half an hour (no effect)
  • Plugging it in the computer so I could restore to factory settings ( however, my computer does not even register it)


Help would be appreciated. It makes me upset that my product is giving me issues and I just recently got it.

iPod touch (5th generation), iOS 7.0.4
  • KarlaK095 Level 1 (0 points)

    Ah nevermind! I found a solutino from someone elses problem (was not exactly the same issue but it was similar). I held the power button and the home button for a few seconds. I hope others will see this. Sorry for bothering you all.