HT203167: If you see an exclamation point next to your items in iTunes
Learn about If you see an exclamation point next to your items in iTunesQ: I bought a video in 2008. I have all of my purchases since then except one video. Do they expire? Why would this one video be miss ... I bought a video in 2008. I have all of my purchases since then except one video. Do they expire? Why would this one video be missing from my list of iTunes purchases? more
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Helpful answers
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Jan 3, 2014 2:53 AM in response to Donovan256by King_Penguin,They don't expire, but if it's a film then not all studios allow their films to be redownloaded, and content providers occasionally remove their items from a country's store. If it is still in your country's store then check to see if it's hidden : http://support.apple.com/kb/HT4919
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Jan 3, 2014 2:56 AM in response to Donovan256by hexonxonx,I had purchased Poltergeist 2 about a year ago. It too dissappeared from my purchases for about seven months and then it reappereared in December. I only noticed it because I was misssing the copy on my computer so I could not watch the movie.
I noticed it was no longer in my purchases when the movie was available only for rent which it still is today.
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Jan 7, 2014 12:07 PM in response to King_Penguinby Donovan256,Thanks guys. Couldn't figure out what happened, so customer service just gave me a credit to re-download the same video again. Their records did not reflect my purchase from 5-6 years ago. Just a weird deal, but I'm good for now, unless others start disappearing...to be continued.