Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
How do I reset a used ipad given to me as a gift? I am unable to finish activation because I have no previous owner's information?
Settings, general, erase all content and settings.
if the person has iOS7 on that device and it's activation locked then you'll need the apple ID of the previous owner to fully wipe it. So if you can't wipe it you'll need that previous owner to give you their apple ID or to unlock it for you.
If you can't contact them or if they can't unlock it, try to get your money back because without that info you can't fully erase that ipad, and it's unfortunately possible that the device they sold you wasn't theirs to sell.
Settings, general, erase all content and settings.
if the person has iOS7 on that device and it's activation locked then you'll need the apple ID of the previous owner to fully wipe it. So if you can't wipe it you'll need that previous owner to give you their apple ID or to unlock it for you.
If you can't contact them or if they can't unlock it, try to get your money back because without that info you can't fully erase that ipad, and it's unfortunately possible that the device they sold you wasn't theirs to sell.
The previous owner needs to do this.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Cheers, Tom 😉
Let the Ex-Owner Erase and Set it as a new iPad for you
how do i reset a used ipad given to me as a christmas gift. i am unable to finish activation becau se the previous owner's gmail account still shows
