iPhone restore through itunes in windows xp sp2 not working

Microsoft Windows XP Professional Service Pack 2 (Build 2600)

Hewlett-Packard HP Compaq dx6100 MT(PQ674PC)

iTunes 11.1.3.8

QuickTime 7.7.4

FairPlay 2.5.16

Apple Application Support 2.3.6

iPod Updater Library 11.1f5

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 7.0.0.117

Apple Mobile Device Driver 1.64.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45

iTunes Serial Number 0012B5980E0E9DE8

Current user is an administrator.

The current local date and time is 2014-01-03 17:34:37.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is not supported.

Core Media is not supported. (16005)

Video Display Information

Intel(R) 82915G/GV/910GL Express Chipset Family

Intel(R) 82915G/GV/910GL Express Chipset Family

**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 11.1.3.8 is currently running.

iTunesHelper 11.1.3.8 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {5B993F11-8BF9-4E8F-B4F2-330410EF70B7}

Description: Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport

IP Address: 192.168.1.26

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.1

DHCP Enabled: No

DHCP Server: 255.255.255.255

Lease Obtained: Thu Jan 01 05:30:00 1970

Lease Expires: Thu Jan 01 05:30:00 1970

DNS Servers: 192.168.1.1

218.248.240.179

192.168.1.5

Active Connection: LAN Connection

Connected: Yes

Online: Yes

Using Modem: No

Using LAN: Yes

Using Proxy: No

Firewall Information

Windows Firewall is off.

Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.

Connection attempt to purchasing from iTunes Store was successful.

Connection attempt to iPhone activation server was successful.

Connection attempt to firmware update server was unsuccessful.

The network connection timed out.

Connection attempt to Gracenote server was successful.

Last successful iTunes Store access was 2014-01-03 17:32:04.