Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i pod touch 2nd generation problem

Hi, Ive updated to 4.2.1, but recently it's been playing up again. Cant go online and will only play part of a song. I dont have a problem with the battery. What can I do? Thanks.

iPod touch

Posted on Jan 3, 2014 6:42 AM

Reply
Question marked as Best reply

Posted on Jan 3, 2014 6:45 AM

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync all music and resync

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

3 replies
Question marked as Best reply

Jan 3, 2014 6:45 AM in response to NickiLou18

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync all music and resync

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

Jan 3, 2014 7:25 AM in response to NickiLou18

Forgotten Screen-Lock Passcode

Connect the iOS device to your computer and try to make a backup

iOS: How to back up

Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: How to back up

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

i pod touch 2nd generation problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.