HT202023: About in-app purchases

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Vega2310
Level 1 (0 points)

Q: Racing Rivals In-App Purchase: Where's My Money?

Last night I made an in-app purchase of $10 for in-game money. Once the purchase was completed, I never received the in-game money. After approx 30 mins I decided to make an in-app purchase of $5 - I instantaneously received the in-game money after making this purchase.

 

My question: where is my in-game money and if I'm not receiving it, how do I get my actual money back?

 

Thank you.

 

- Michael

iPhone 5, iOS 7.0.4

Posted on Jan 3, 2014 6:47 AM

by King_Penguin,Solvedanswer
King_Penguin King_Penguin
Level 10 (135,689 points)
iTunes
A:

If you haven't received it then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

 

If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Posted on Jan 3, 2014 6:50 AM

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Vega2310

Q: Racing Rivals In-App Purchase: Where's My Money?

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