HT5824: Reset iCloud Documents & Data

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Emy London
Level 1 (0 points)

Q: How can I put a stolen iPhone into lost mode if I have registered 2 iPhones?

Hi have registered two iPhones. The first one was sadly stolen. I tried to block my first iPhone by putting it in lost mode by going onto iCloud; however, I only have the option of locating my new iPhone. Any advice would be appreciated as to how I can put the first iPhone into lost mode in iCloud.

 

Emy

 

PS: Beware of those artful dodgers.

iPhone 5s

Posted on Jan 3, 2014 7:32 AM

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Emy London

Q: How can I put a stolen iPhone into lost mode if I have registered 2 iPhones?

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  • by Winston Churchill,Helpful

    Winston Churchill Winston Churchill Jan 3, 2014 7:48 AM in response to Emy London
    Level 10 (104,521 points)
    Apple TV
    Jan 3, 2014 7:48 AM in response to Emy London

    Welcome to the Apple Community Emy.

     

    You can only locate, lock or erase your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.

     

    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.