Can't open Aperture

When rying to open Aperture on my Macbbok I keep getting this advisory:


There was an error opening the database for the library “/Volumes/TOSHIBA External HD/Aperture Library.aplibrary”.


and the window then tells me to quit Aperture.


This problem began only a week ago and I have no idea why it now fails to work.

Anyone have any information that might help?

I have over 20,000 (yes .. twenty thousand) photos on this external hard drive

and need to recover them ASAP.


Thank you in advance if you can help.


I use a Macbook Pro , OSX 10.7.5


I use Aperture 3 but can't tell you the program number because I can't get it to

run long enough to get the info from the "about" page.

iMac 20", Mac OS X (10.5.7)

Posted on Jan 3, 2014 8:30 AM

Reply
15 replies

Jan 3, 2014 8:37 AM in response to mo0648

I use Aperture 3 but can't tell you the program number because I can't get it to

run long enough to get the info from the "about" page

Look below the Aperture icon in the Applications folder, while viewing "Applications" in column mode :

User uploaded file

This problem began only a week ago and I have no idea why it now fails to work.

Anyone have any information that might help?


What happened a week ago? Did you import new photos? Install other software or upgrade software?


Does Aperture launch, if you hold down the shift-key while launching Aperture? Try that, please.


When you see the error message, is there a panel with an error log? Can you please copy and paste the first 50 lines from that panel and paste them into your next post?

Jan 3, 2014 9:21 AM in response to mo0648

Hi Leonie:


As for downloading new programs etc. answer is no.

As for photos, yes, a few but didn't put them in my aperture library. They are still

in the iPhoto library.

I tried opening Aperture using the shift key at the same time, same problem.

Here is the snapshot of the Applications folder but I can't access the info you're looking

for .... my screen looks somewhat different than yours.


Problem is .. when I select Aperture icon to get the additional info, it tries to open the program and I get that

same advisory that I get all the time.


User uploaded file

Jan 3, 2014 6:15 PM in response to léonie

Hi:


When I use the alt/option key and try to open Aperture it gives me

a small window that asks which library I wish to access - the iPhoto or

the Aperture libray. When I choose the Aperture library, I get the

usual advisory telling me there i the problem cited above.


Aperture will access the iPhoo library with no problem ... but

when it comes to the Aperture library there seems to be an incompatability

between Aperture and the library .... I've no idea why.


Is there a way I can tell Aperture the route to connect to the library?

I've no idea how to get that info and direct Aperture to do that.


This seems to be a real conundrum.

Jan 3, 2014 10:44 PM in response to mo0648

What is the version of your Aperture Library? Can you see the version number below the icon like this?

User uploaded file

Aperture will access the iPhoo library with no problem ... but

when it comes to the Aperture library there seems to be an incompatability

between Aperture and the library .... I've no idea why.

It can either be the library or your Toshiba drive. That is why I asked, if you can read any library on that drive. Is your iPhoto library also on your Toshiba drive?

When I use the alt/option key and try to open Aperture it gives me

a small window that asks which library I wish to access - the iPhoto or

the Aperture libray. When I choose the Aperture library, I get the

usual advisory telling me there i the problem cited above.

From that panel use the button "Craete New" and create a new library on your drive. Add a few test photos. Does that work?

Check the format of that drive and the permissions.

Select your Toshiba drive in the sidebar and use the command "File > Get Info".

In the "General" brick you can see the format, and in the "Sharing& Permissions" brick the permissions. Enable the "Ignore Ownership on this volume" option, if it is available.

User uploaded file

Jan 4, 2014 2:52 PM in response to léonie

Hi Leonie and Frank:


Well, we're making some progress.

My version of the OS on this external hard drive is

Mac OS extended.

The Library is showing 3.4.5.


I did the create new trick as you suggested, and ended up with Aperture working but no photos at all.

I uploaded 96 new photos and Aperture worked exactly as it has in the past ... perfectly.

It seems that the HD worked as it should as well.


So, correct me if I'm wrong but it would seem that Aperture can't find the path to the old

Aperture library. The new one seems to be working fine and the panel asking options as to which

library I want (iPhoto or Aperture) only allows for those two choices ... no choice for the old library.


Now, before I actually started fooling around with all this, I downloaded (copied) the original aperture library to another external HD ... just in case I needed to get back to it - even though it might be corrupted.


Any suggestions as to how to proceed from here? I'd be most appreciative if I could get those photos back.

My old computer in Canada is an iMac and has Aperture 2 on it (I never upgraded the program) and it's library is backed up 5 ways from Sunday ... but none of the photos in my aperture 3 library (old or new) will play on the Ap 2. I would rather not upgrade the old iMac until I know I can access the old aperuture 3 library. Why screw with something that works?


Your help is greatly appreciated.


mike

Jan 4, 2014 3:28 PM in response to mo0648

So, correct me if I'm wrong but it would seem that Aperture can't find the path to the old

Aperture library.

If it were only the path to the library, openeing it by double-clicking the library would help. When you tried to open it, did you click the library or the Aperture application?

Also, when you tride the Shift-key variation? Try to open the library by directly clicking the library, not the application. Also try the Library First Aid this way, click the Library, while holding down the ⌥⌘-key combination, until you are seeing the First Aid panel.



So now we know,

  • that your drive is correctly formatted MacOS X Extended,
  • that the library version is 3.4.5 and the Aperture version as well
  • What are the permissions on the drive? Do you have read/write access? If you move your new Aperture library to that drive, can Aperture work with it?



If directly clicking the library does not help, launch aperture on the new library and try to import the ols library into the new one: File > Import > Library.

Jan 4, 2014 5:42 PM in response to léonie

Okay .... let me get this straight ..... the permissions on the drive are such that I have full access to read and write.

The new aperture drive is on the Toshiba external drive. The old library is on the other back up external HD.


So your suggestion is to import the old library from the back up HD to the Toshiba and into the new library.

Is that correct?


And exactly which keys refer to the "⌥⌘-key combination". I have the "" key but no idea what the other one is.


At this point I'll try anything that sounds logical.


Thanks again ...M...

Jan 5, 2014 5:46 AM in response to mo0648

"⌥⌘-key combination"

The ⌥-key is labelled on some keyboards als alt-key or option-key.


If you have not yet tried the Repair or rebuild by clicking directly ont the library, try that first:

click the Library, while holding down the ⌥⌘-key combination, until you are seeing the First Aid panel.

Then select all repair options and rebuild in turn.


Only if that should fail, rebuild the library by importing it into the new, empty library on your external drive.

Jan 5, 2014 7:27 AM in response to mo0648

I suggested the OP do a repair a few days ago and the response was


Hi again: I tried Frank's suggestion but still get the same outcome.


So were the steps in the Aperture Troubleshooting doc followed? Was a repair tried and if that failed a rebuild ?


This all seems overly complicated. It is rare that a repair/rebuild will not fix the problem originally reported.

Jan 5, 2014 10:13 AM in response to Frank Caggiano

Hi again folks;


I followed the suggested course of actions and on one occasion came up with the window telling my "Library needed upgrading" .... but I tried to find the upgrade download at Apple and couldn't locate it.

Tried the other repair/rebuild suggestions as well and in all cases the Aperture program eventually opened but no photos could be found. It's like the entire DB has disappeared.


Under info, the library shows 90.9 MB of data. Seems to me thats not all that many photos if you use

16mb jpg camera (larger files than the norm) ... which I do. Also had a few (very few) raw data photos as well as some mpegs. There should be some 20,000 photos on this HD .... so any idea where they went?

Jan 5, 2014 10:25 AM in response to mo0648

Here's another one for you .....


I checked the library info and it tells me there is only the 90.9 mb of data onboard.


So, i went to the disc utility and here's what I found:


User uploaded file

You can see there is a cart load of files (382,933 to be exact) on that HD. The only folder showing on that HD is the Aperture library .... all others that were there have been transferred off.

254 GB is a lot more than 90 MB. So, how do I get to them?


If you can come up with the answer, you'll be doing me a great service.


Thanks ...M...

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Can't open Aperture

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