1 Reply Latest reply: Jan 3, 2014 9:21 AM by dominic23
Khali9004 Level 1 Level 1

I recently purchased a MacBook Air 13 it has been working fine until today I was on the Internet and the Mac just powered off and will not power back on. The battery is fully charged.


MacBook Air, OS X Mountain Lion (10.8.4)
Reply by dominic23 on Jan 3, 2014 9:21 AM Helpful

Portables that will not Power on.

 

Go step by step.

 

http://support.apple.com/kb/TS1365

 

Note: Steps 5 and 6

Step 5

Reset SMC.     http://support.apple.com/kb/HT3964

Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".

 

Keep it charging for 2 hours or more.

 

Best.

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