Supported Printer not showing in list of drivers after software update

Question

Level 1

0 points

Supported Printer not showing in list of drivers after software update

Hi,

I'm trying to install a supported printer HP LaserJet M1132 (M1130 Series) to my Mac Book Pro Retina (Mavericks) both directly using USB and on a network connected to a Windows XP Server.

I started by performing a software update and downloaded an infinite list of HP Drivers, excluding mine apparently.

I checked here: OS X: Printer and scanner software available for download and it is supported (this procedure is also supported on the HP website)

Network Installation:

1. Software Update

2. System Preferences

3. +

4. workgroup > server-pc > HPLaserJetM1132 (already installed an working on the XP server)

5. Use: Choose a Driver...

6. Select Software

7. DEAD END mine is not listed (tried also Generic Post Script and Generic PCL)

I also added the ADVANCED button and tried connecting directly using SMB and it works, except that I don't find the driver.

USB Installation:

1. Software Update

2. System Preferences

3. +

4. Default

5. Use: Choose a Driver...

6. Select Software

7. DEAD END

My question is, is there something else I should be doing? Do you know of a different driver that matches? Should I be posting this on an HP forum instead?

Cheers,

William.

MacBook Pro with Retina display, OS X Mavericks (10.9.1)

Posted on Jan 3, 2014 8:54 AM

Reply

Answer 1

Best reply

greg sahli

Level 7

25,508 points

Jan 3, 2014 9:59 AM in response to method8

try resetting print system, then connect and add via usb again.

If your printer doesn't have any built-in networking, the driver was designed to work only with USB. You can try Gutenprint.

Reply

Answer 2

method8 Author

Level 1

0 points

Jan 3, 2014 11:49 AM in response to greg sahli

Thanks for your reply Greg. Do I reset by pressing CMD? If at least it works via USB, I'm happy too but probably if I manage that, I might manage network printing aswell.

Cheers

Reply

Answer 3

method8 Author

Level 1

0 points

Jan 3, 2014 1:15 PM in response to method8

When connecting directly via USB I was getting:

"The disk inserted is not readable by this computer"

I read a post somewhere that repairing the disk permissions helps and it helped me when connected to USB. Didn't do anything to network printing but at least I can print something now.

These are the steps I followed:

1. Open Finder.

2. Select Apps.

3. Search for Disk Utility and open it.

4. Select the drive the OS is installed on.

5. Click Repair Disk Permissions.

Installation was automatic. Didn't ask for anything, the printer was just there and scanning works too when connected via USB.

Now back to network printing

Reply

Answer 4

method8 Author

Level 1

0 points

Jan 5, 2014 3:08 AM in response to method8

I finally managed to print from Mac OSX Mavericks on an HP LaserJet Pro M1132 MFP connected to a Windows XP Server.

Printing on the M1132 Via USB

1. Perform Software Update. If you're lucky, your printer driver will be there.

2. Connect the printer to your Mac.

3. If everything is OK, your printing should be enabled

4. If your driver is not available, try this link: HP Printer Drivers v.2.16.1 for OS X

5. If you get the message "The disk inserted is not readable by this computer" you need to

repair your disk permissions, in which case follow these steps:

1. Open Finder.

2. Select Apps.

3. Search for Disk Utility and open it.

4. Select the drive the OS is installed on.

5. Click Repair Disk Permissions.

Printing on the M1132 via network with printer connected to a Win XP Computer

On Windows XP:

1. Install the printer using the supplied driver or download one from the supplier website.

2. From Start > Printers and Faxes, right click on the printer and share. Choose a short name (ideally less than 13 characters for your printer. E.g. in my case it's M1132)

3. Make sure that you know this computer's IP address. (Ideally it is a static IP and not assigned via DHCP)

4. Install LPD. On Win XP, this is done by going to Control Panel, Add Remove Programs, Windows Components and check "Other Network File and Print Services"

On Mac:

1. Perform Software Update.

2. Go to System Preferences and then Printers and Scanners

3. Click on the +, and "Add Printer or Scanner"

4. Click on "Advanced" If you don't have one, right click and customise your toolbar.

5. In Advanced, choose "LPD/LPR" for Type and type in your URL to the printer.

E.g. lpd://192.168.1.50/M1132

6. Choose a name

7. For Use: "Select Software" and choose your driver. If you cannot see your driver, download the latest (for HP) from here: HP Printer Drivers v.2.16.1 for OS X

Reply