Hi, Pls can U help? iTune Store does not work on Windows XP, its say's connectivity problem even though internet connection exist

iTune could not connect to the iTune Store.An unknown error occured(XXXXXXXXXXX)

Make sure your network connection is active and try again.


Error above when I try to connect to iTune Store on Windws XP, can you pls help?

iTune Store-OTHER, Windows XP

Posted on Jan 3, 2014 1:16 PM

Reply
1 reply

Jan 5, 2014 11:36 AM in response to naratunes

Hi nartunes,


Welcome to the Support Communities!


The article below may be able to help you with your issues with iTunes on a Windows XP computer. Click on the links to see more details and screenshots.


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368


iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS1421


Cheers,



- Judy

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Hi, Pls can U help? iTune Store does not work on Windows XP, its say's connectivity problem even though internet connection exist

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