However when i log onto apple store from my computer using new username and password, there is no issue i get in straight away. My phone is stuck with my old ID (my work email address) [;ease help
iPhone 4S
Hi sharon, (and you are not the rest),
Welcome to the Support Communities!
Congratulations on the purchase of your first iPhone! It sounds like you created a new Apple ID (which is an email address) and a password, but just can't access it from your iPhone, is that correct?
If so, all you need to do is to "sign out" of the iTunes Store on your iPhone and sign back in with the correct Apple ID. The article below will show you how:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
If you are confused about your Apple ID, these articles will explain how it works:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622?viewlocale=en_US
Here are a few articles to help you get started with your iPhone and iOS 7:
Learn more about iOS 7 and iPhone - Apple Support
http://support.apple.com/basics/iphone
Apple - iPhone - iPhone 4s Tips and Tricks
http://www.apple.com/iphone-4s/tips/
I hope this information helps ....
Happy New Year!
- Judy
I have just got a new iphone (my first), a friend set me up using my work email as it was the only one, then changed it to a personal email. I can't log onto app store, it still see's my work email and doesnt accept any password
