HT202176: Call forwarding, call waiting, and other call features on iPhone

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EclairA

Q: iphone 5 going black during a call.

Even hard to hang up the call because it doesn't stay on long enough to hit the end button.  Anyone having this trouble? Im wondering if it's my phone or the latest Ios version.

iPhone 5, iOS 7.0.4

Posted on Jan 3, 2014 2:30 PM

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Q: iphone 5 going black during a call.

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jan 3, 2014 2:34 PM in response to EclairA
    Level 8 (38,039 points)
    Mac OS X
    Jan 3, 2014 2:34 PM in response to EclairA

    The phone's screen will turn off if you hold the phone to your ear. If it does it at other times you probably have a case that is blocking the proximity sensor near the top of the phone that makes this feature work. Try removing your case.