Safari

Question

Safari

Hi

Suddenly today, lost the ability to log onto my Gmail account.

I get the "Safari can't open the page because Safari can't establish a secure connection to the server" message.

I have not up-dated any software during the course of the day and don't have any 'parental controls' in place.

In short - nothing has changed during the course of the day, my router is fine and I can access Googlemail fine from

other computers on the same network.

I am running OSX 10.9.1 and Safari 7.0.1 on a Macbook Pro.

Any suggestions?

Thanks.

Posted on Jan 3, 2014 2:06 PM

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Answer 1

Best reply

Linc Davis

Level 10

209,547 points

Jan 3, 2014 3:39 PM in response to simonthephotographerbevan

From the Safari menu bar, select

Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data

and confirm. Test. If there's no change, continue.

Back up all data.

Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:

8.8.8.8

8.8.4.4

That's Google DNS. Click OK, then Apply.

In Safari, select

Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data

and confirm. If you’re using another browser, empty the cache. Test. Any difference?

Notes:

1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must clickApply in order for any changes to take effect.

2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

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