iPad mini screen is black.

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Level 1

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iPad mini screen is black.

I was using an app and I was quickly closing the app (not with the home button) and locked my ipad before the app actually closed. I returned and my screen is black but you can see a trim of my background. I tried usin Siri to open apps but she claims she cannot. I can't shut it down by holding down power button and the battery stays 100%. I'm not sure what to do at this point since this is my second iPad mini (Other one wouldn't charge or turn on) so I've already used the warranty for it. Any advice on what I should do if any? Thanks for any responses. (Currently using IPod touch to report this problem)

Ipad mini-OTHER, iOS 6.1.2

Posted on Jan 3, 2014 11:10 PM

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Answer 1

Best reply

Diavonex

Level 9

67,217 points

Jan 3, 2014 11:12 PM in response to Tete0810

Try reset iPad

Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

Note: Data will not be affected.

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Answer 2

Tete0810 Author

Level 1

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Jan 3, 2014 11:38 PM in response to Diavonex

Thanks :) Actually worked.

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Answer 3

Diavonex

Level 9

67,217 points

Jan 3, 2014 11:39 PM in response to Tete0810

You are most welcome 🙂

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Answer 4

Mar 12, 2014 12:29 PM in response to Diavonex

This answer took me from panic to relaxation. THANK YOU! (P.S. I appreciated the note that Data would not be affected..) **exhale***

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Answer 5

amgbva

Level 1

0 points

Jan 18, 2015 10:49 AM in response to Tete0810

I was checking my mail when the inbox froze. I waited a few minutes and the screen was black. I wasn't able to turn it on although the batter was 80%. After trying to turn it on and off with the home button and the sleep/wake button alternatively, I was not able to get it to come back on. After pressing the home and the sleep button together it came back on with 79% battery. Is this a bug? I just got my ipad air 2 in December. What is the problem?

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Answer 6

Apr 16, 2015 9:11 AM in response to Diavonex

I'm glad I found your advice. I freaked out yesterday when the screen went black and I could not turn off or anything. Was afraid I needed a new iPad and mine is not that old. Problem solved! Thank You 🙂

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Answer 7

Jul 12, 2015 6:14 PM in response to Tete0810

Intermittent black screen no response to power + home button. This Ipad air bought on Nov 2013 and Apple wants $300 repair.

WE paid premium for Apple products not expect it fails less than 1 year and 8 months. I am not happy how Apple handled my case

Help please .....

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