Haley67
Level 1 (0 points)

Q: Problems with OSX Mavericks - How do I return to previous operating system?

I installed OS X Mavericks on my iMac. Now Safari, Mail, iPhoto, basically all software, hangs up as soon as it is opened. Nothing runs.

 

Also I have this constant request for keychain password which I haven't set up. I tried the fix I found online, but as soon as I click on "mail preferences" Mail hangs up and I have to force quit the program.

 

I have re-installed this software 3 times now. It has not functioned properly yet. Thank goodness Firefox still works.

 

Any solutions out there?

iMac (27-inch Mid 2011), OS X Mavericks (10.9)

Posted on Jan 4, 2014 9:21 AM

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Haley67

Q: Problems with OSX Mavericks - How do I return to previous operating system?

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  • Helpful answers

  • by arthur,

    arthur arthur Jan 4, 2014 9:26 AM in response to Haley67
    Level 5 (5,193 points)
    iBooks
    Jan 4, 2014 9:26 AM in response to Haley67

    You could certainly go back to your previous OS if you want, or we could try to help you fix what's wrong. Here's a reference: How to revert OS X back from Mavericks: Apple Support Communities

     

    If you want to try to fix what's wrong:

    It would help to give us more information about your computer. Etresoft: EtreCheck is a small, free app developed by one of the contributors to this forum which will generate a system report on your computer (no personal info). If you can use it to generate a report and paste it in a response here, we can take a look and see what might be the problem.

  • by Concetta Zito,

    Concetta Zito Concetta Zito Jan 17, 2014 9:11 PM in response to arthur
    Level 1 (54 points)
    iWork
    Jan 17, 2014 9:11 PM in response to arthur

    Apple doesn't seem to know how to "fix what's wrong".

    I spent about an hour yesterday with Apple Tech Support. No solution.

     

    I had a mbp running Mountain Lion and iPhoto 8.1.2. Perfect harmony.,

    I purchased a new mbp from Apple, running Mavericks. It has iPhoto 9.5.1 on it.

    When I started up iPhoto, it told me that my previous iPhoto library was not compatible and that I needed to "upgrade my iPhoto database"

    I click on that link, and iPhoto stops responding.

    Tech support walked me through various attempts at solving this problem, but all attempts failed.

    After about an hour, neither the original tech nor the supervisor who took over had figured out what to do.

     

    They told me that, as a last resort, they could save the photos in my old library and be able to use them with iPhoto 9.5.1, but I would lose all the organization (albums, folders). How is that acceptable, Apple? It's a big deal to me. They kept telling me that this was a very unusual case, but if you google "mavericks iphoto problem" you'll see lots of other people having Mavericks/iPhoto issues. They told me that I had a corrupted iPhoto database, but that database works just fine in Mountain Lion with iPhoto 8.1.2.

     

    Supervisor is supposed to call me Sunday afternoon to follow up on this ....