air play connection keeps dropping
air play connection keeps dropping
Apple TV (2nd generation), iOS 7.0.4
air play connection keeps dropping
Apple TV (2nd generation), iOS 7.0.4
Hi mshyne,
Happy New Year, and welcome to the Support Communities!
The article below gives the basic steps for troubleshooting Airplay:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Troubleshooting performance issues with AirPlay or AirPlay Mirroring
If you are experiencing intermittent playback or significant network lag with AirPlay or AirPlay Mirroring, it could be due to a weak Wi-Fi connection, interference, or the distance between the Wi-Fi router and your iOS device, Apple TV or AirPort Express.
Try the following suggestions:
- Ensure that other devices are not trying to stream to the same Apple TV at the same time.
- Turn off Bluetooth on your iOS device by tapping Settings > Bluetooth.
- Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
- Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
- If possible, try to locate your Wi-Fi router in the same room as your iOS device and Apple TV.
- If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
- If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
- Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.
Cheers,
- Judy
air play connection keeps dropping