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Volume for music and video not working on my iphone 4S

Just today the audio for videos (like Youtube) and Music on iPhone stopped working. i cant increase the volume through the volume control. I reset the phone to factory settings, yet it isnt working. Other sounds like Siri, alerts and ringer volumes are working. Anyone has a solution for trouble shooting this issue.


Regards

iPhone 4S, iOS 6.1.4

Posted on Jan 4, 2014 2:25 PM

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Question marked as Best reply

Posted on Jan 6, 2014 12:58 PM

Hello mukundaniyengar,




We've an article that provides a few additional troubleshooting steps that may help get your iPhone's speaker working again.


iPhone: No sound or distorted sound from speaker

http://support.apple.com/kb/TS5180




Cheers,

Allen

2 replies

Volume for music and video not working on my iphone 4S

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