Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I reset my iPhone?

I've forgotten my passwprd and can't access my phone,how can i reset my phone to gain access again? I've tried everything apple have suggested but none of it has worked :/ after I tried the steps on here but iTunes just came up with an error that said....

*The iPhone software update server could not be contacted*

What can I do?

iPhone 4S

Posted on Jan 4, 2014 6:15 PM

Reply
1 reply

Jan 4, 2014 6:17 PM in response to rachael_wakefield

rachael_wakefield wrote:


iTunes just came up with an error that said....

*The iPhone software update server could not be contacted*


If using windows...


Temporarily disable your firewall and antivirus software and try again...


http://support.apple.com/kb/TS1379


See iTunes Connection Issues here...


iTunes for Windows: Troubleshooting security software issues

How do I reset my iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.