3 Replies Latest reply: Jan 5, 2014 2:38 PM by Angel15780
Angel15780 Level 1 Level 1

Ever since i updated my ipod touch to IOS 7 ive been experiencing issues. Ipod will freeze in an app it will not quit the app and i have a broken home button. But i have the virtual button from the settings but i cant get into multitasking and if i lock my ipod it wont wake up again. Is this a hardware issue or software issue ive experienced before where the same thing happened after using Voice over you hear everything you click she tells what it is and everything but just couldn't see the screen.


iPod touch (5th generation), iOS 7.0.4
Solved by Philly_Phan on Jan 4, 2014 6:47 PM Solved

There's no need for repeated underlining.

 

There is a standard solution but it requires a functioning home button.  I suggest that you get your hardware fixed and then post back.

Reply by lllaass on Jan 5, 2014 3:40 AM Helpful

To reset the iPod without the hardware buttons,

- Reset network settings: Settings>General>Reset>Reset Network Settings. All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices

All replies

  • Philly_Phan Level 6 Level 6
    expertise.iphone
    iPhone

    There's no need for repeated underlining.

     

    There is a standard solution but it requires a functioning home button.  I suggest that you get your hardware fixed and then post back.

  • lllaass Level 10 Level 10

    To reset the iPod without the hardware buttons,

    - Reset network settings: Settings>General>Reset>Reset Network Settings. All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices

  • Angel15780 Level 1 Level 1

    Thanks i also have to buy another lighting cable. Another method i could do before sending my ipod to fix it through a computer ive been this using program to reboot my ipod touch because of that issue.