Q: I want to transfer data from an old iPhone to my new iPhone.  Created an iCloud backup of data but on new phone I cannot restore the data.  Under manage storage I see backups for old phone and new phone.  How do I restore data from old to new iPhone?

What happens when you try to restore from the iCloud backup?

Settings > General > Reset > Erase All Content and Settings

Then you can restore from iCloud.

Make sure you are using the same Apple ID and password on both iPhones!

If you backup with iTunes and you restored from the backup and the data are gone, then there is no where to retrieve them from unless you have another backup that contains those data.

Launch iTunes on the computer and go to iTunes>Preferences>Devices. You will see a window with all of your backups listed in it.

If you see a recent backup that you are certain contains the data that you need, recover deleted data from iPhone backup.

If your note is gone from iCloud.com there is only a few ways to possibly recover it.

The first things I would check is a iCloud Backup, a iTunes Backup, or a 3rd party email that may have contained the note. To restore from a iCloud or iTunes backup follow this link. This article explains how to restore a device from either back up.

Note if you have backed up since the note went missing, you will not have the note on the backup. Make sure you do not back up if trying to restore from a back up as this will back up the content without the note.

To get to the "Set up assistant" on an iOS device, you must go to Settings>General>Reset>Erase All Content and Settings. Once the phone restarts, you will be at the "Set up Assistant"

This worked for me - thank you

You're welcome.