mh222

Level 1 (0 points)

Q: Opening iTunes store error

I have tired copying the file in the program files as told on previous discussions.

But my iTunes store still shows the error message.

Was wondering if there was another way to fix the error message.

"iTunes has stopped working"

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Posted on Jan 4, 2014 10:05 PM

I have this question too

Q: Opening iTunes store error

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Helpful answers

by jeremy_v,

jeremy_v Jan 7, 2014 9:46 AM in response to mh222
Community Specialists

Jan 7, 2014 9:46 AM in response to mh222

Hi mh222,

Thanks for visiting Apple Support Communities.

If iTunes is quitting unexpectedly and displaying the message "iTunes has stopped working," be sure to try all the steps in the article below for your version of Windows:

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Best,

Jeremy
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