why cant i sign out my apple id from the app store its also colored gray?

Hello yamamarlon,

Thank you for the details of the issue you are experiencing when trying to sign out of the iTunes and App Store. You may have the option to change the account disabled in Restrictions.

I recommend confirming that Accounts are set to allow changes in Settings>General>Restrictions. You can find more information and the steps to access Restrictions in the following article:

iOS: Understanding Restrictions (parental controls)

http://support.apple.com/kb/HT4213

Thank you for using Apple Support Communities.

Best,

Sheila M.

iI tried all the steps but it will not allow me to sign out. All i want to do is enable my new Apple ID. For some reason it still shows in gray in the iTunes and AppStore settings area. Any other suggestions?