Nor Dee Dee

Q: Most of my iTunes content went missing suddenly, Most of my iTunes content went missing suddenly

Can anyone help? Almost all of my music went missing overnight!

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Jan 5, 2014 5:08 AM

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Q: Most of my iTunes content went missing suddenly, Most of my iTunes content went missing suddenly

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  • by matt00,

    matt00 Jan 7, 2014 1:04 PM in response to Nor Dee Dee
    Level 5 (4,015 points)
    Jan 7, 2014 1:04 PM in response to Nor Dee Dee

    Hey Nor Dee Dee,

     

     

    Thanks for the question. I understand that your iTunes library is missing some content. The following resource may help to resolve your issue:

     

    No content shows up in iTunes after updating

    http://support.apple.com/kb/TS1967

     

    Resolution

     

    1. Quit iTunes.

     

    2. Download and install the latest version of iTunes.

     

    3. Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:

     

     

    Mac OS X

    /Users/username/Music/iTunes/

     

    Microsoft Windows Windows XP and Windows 2000

    \Documents and Settings\username\My Documents\My Music\iTunes\

     

    Microsoft Windows Windows Vista and Windows 7

    \Users\username\Music\iTunes\

     

     

    4. Drag the iTunes Library file from the above location to the Desktop.

     

    5. Open the Previous iTunes Libraries folder in the iTunes folder.

     

    6. Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).

     

    7. Drag this file to the iTunes folder (the enclosing folder).

     

    8. Rename this file to iTunes Library.

     

    9. Open iTunes.

     

    You should now see your missing content in iTunes.

     

    If the above does not resolve your issue, you can learn about re-creating your iTunes library:

     

    iTunes: How to re-create your iTunes library and playlists

    http://support.apple.com/kb/HT1451

     

     

    Thanks,

     

    Matt M.

  • by gerryad13,

    gerryad13 gerryad13 Jan 8, 2014 4:28 PM in response to matt00
    Level 1 (0 points)
    Jan 8, 2014 4:28 PM in response to matt00

    Hi

     

    Thanks for the above response.

     

    Added to the above, the music has also disappeared from the folder and cannot do the above. Music that has disappeared looks to be those that were in mp3 format and were converted. This has happened after i re-downloaded the lastest version of iTunes after issues with syncing my iphone 5 to itunes.

     

    Soem help here would be appreciated.

     

    Thanks